πŸ”’ Legal Information

Privacy Policy & Terms of Service

Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your personal health information in compliance with HIPAA and all applicable US privacy laws.

HIPAA Compliant
CCPA Compliant
Last Updated: January 1, 2025

πŸ“‘ Table of Contents

πŸ“‹Information We Collect

We collect various types of information to provide you with the best medical care and user experience. This information is collected in compliance with HIPAA, CCPA, and other applicable privacy laws.

Personal Health Information (PHI)

As a healthcare provider, we collect Protected Health Information as defined by HIPAA regulations:

  • Medical history and current health conditions
  • Laboratory test results and diagnostic information
  • Treatment plans and prescriptions
  • Insurance information and billing records
  • Clinical notes from healthcare providers
  • Medical images and diagnostic scans

Personal Identification Information

  • Full name, date of birth, and gender
  • Contact information (address, phone, email)
  • Government-issued identification numbers
  • Emergency contact information
  • Payment information and financial data

Technical Information

  • IP address and device identifiers
  • Browser type and operating system
  • Usage data and website interactions
  • Cookies and tracking technologies
  • Geolocation data (with consent)

πŸ”How We Use Your Information

Treatment and Healthcare Operations

We use your information primarily for providing medical care and related operations:

  • Providing diagnosis, treatment, and medical care
  • Coordinating care between healthcare providers
  • Maintaining accurate medical records
  • Quality improvement and patient safety initiatives
  • Training medical staff and students
  • Conducting medical research (with appropriate consent)

Payment and Billing

  • Processing insurance claims and verifying coverage
  • Billing for services rendered
  • Collections activities
  • Responding to payment and coverage inquiries

Communication and Marketing

  • Appointment reminders and follow-up care
  • Treatment updates and test results
  • Health education and wellness information
  • Marketing communications (with opt-out option)
  • Satisfaction surveys and feedback requests

Legal Compliance

  • Complying with federal and state healthcare laws
  • Responding to lawful requests from authorities
  • Protecting against fraud and abuse
  • Reporting to public health agencies when required

πŸ₯HIPAA Compliance

⚠️

IMPORTANT: As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), we are legally required to maintain the privacy and security of your Protected Health Information (PHI).

Your Rights Under HIPAA

You have the following rights regarding your health information:

  • Right to Access: Request copies of your medical records
  • Right to Amendment: Request corrections to your records
  • Right to Accounting: Request a list of disclosures
  • Right to Restriction: Request limits on uses of your PHI
  • Right to Confidential Communications: Request alternative contact methods
  • Right to a Paper Copy: Receive a paper copy of this notice
  • Right to File a Complaint: File complaints about privacy violations

When We Can Share Your Information Without Consent

HIPAA permits us to share your information without your authorization for:

  • Treatment, payment, and healthcare operations
  • Public health and safety purposes
  • Law enforcement and legal proceedings
  • Workers' compensation claims
  • Medical research (with IRB approval)
  • Organ and tissue donation
  • Reporting abuse, neglect, or domestic violence

Business Associates

We work with Business Associates (third parties who perform services for us) who may have access to your PHI. These entities are contractually required to:

  • Maintain the same privacy standards
  • Use appropriate safeguards
  • Report any breaches immediately
  • Return or destroy PHI when services end

βš–οΈYour Privacy Rights

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about personal information collected
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of sale of personal information (we do not sell PHI)
  • Right to Non-Discrimination: Not be discriminated against for exercising rights
  • Right to Correct: Request correction of inaccurate information
  • Right to Limit: Limit use of sensitive personal information

Other State Privacy Rights

Residents of other states may have additional rights under state privacy laws including:

  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Utah Consumer Privacy Act (UCPA)

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@regenium.com

Phone: 1-800-REGENIUM

Mail: 123 Medical Center Drive, Suite 100

We will respond to verified requests within 45 days as required by law.

πŸͺCookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and analyze website usage.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Analyze how you use our site
  • Functional Cookies: Remember your preferences
  • Targeting Cookies: Deliver relevant advertisements

Managing Cookie Preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

Do Not Track (DNT)

Our website currently does not respond to Do Not Track signals as there is no established industry standard for compliance.

πŸ”—Third-Party Services

We may share information with third-party service providers who assist in our operations:

  • Electronic Health Record (EHR) systems
  • Medical billing and insurance verification
  • Laboratory and diagnostic services
  • Appointment scheduling platforms
  • Cloud storage and data hosting
  • Payment processors
  • Marketing and analytics services
⚠️

All third-party providers sign Business Associate Agreements (BAAs) committing to HIPAA compliance and appropriate data security measures.

πŸ”’Data Security Measures

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • 256-bit SSL/TLS encryption for data transmission
  • AES-256 encryption for data at rest
  • Multi-factor authentication (MFA)
  • Regular security audits and penetration testing
  • Intrusion detection and prevention systems
  • Automatic logout after inactivity

Administrative Safeguards

  • Comprehensive staff training on privacy and security
  • Background checks for all personnel
  • Role-based access controls
  • Incident response and breach notification procedures
  • Regular risk assessments

Physical Safeguards

  • Secure facility access with badge systems
  • Video surveillance in sensitive areas
  • Locked server rooms with climate control
  • Secure disposal of physical records

Breach Notification

In the unlikely event of a data breach affecting your PHI, we will:

  • Notify affected individuals within 60 days
  • Notify the Secretary of HHS if 500+ individuals affected
  • Notify prominent media outlets if breach affects 500+ residents in a state
  • Provide information about the breach and steps taken
  • Offer credit monitoring services if applicable

πŸ‘ΆChildren's Privacy (COPPA Compliance)

⚠️

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Treating Minor Patients

When treating patients under 18, we require:

  • Parental or legal guardian consent for treatment
  • Parental access to medical records (subject to state laws)
  • Special protections for sensitive services (reproductive health, mental health, substance abuse)

Teen Privacy Rights

Some states grant teenagers privacy rights for certain healthcare services. We comply with all applicable state laws regarding adolescent consent and confidentiality.

🌍International Data Transfers

While we primarily operate in the United States, some of our service providers may process data internationally.

Data Storage Location

Your PHI is primarily stored on servers located within the United States. Any international transfers comply with:

  • HIPAA requirements for international data transfers
  • Standard Contractual Clauses (SCCs)
  • Appropriate safeguards and security measures

International Patient Privacy

For international patients, we provide the same level of privacy protection as US patients, while also complying with applicable laws in your jurisdiction where possible.

πŸ“Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

How We Notify You

  • Post the updated policy on our website with the effective date
  • Email notifications to registered users for material changes
  • Notice in our facility for 60 days
  • Make previous versions available upon request

Your Continued Use

Continued use of our services after policy updates constitutes acceptance of the new terms. However, we will obtain your consent for material changes affecting PHI as required by HIPAA.

πŸ“§Contact Our Privacy Team

For questions, concerns, or to exercise your privacy rights:

Privacy Officer Contact Information

Email:

privacy@regenium.com

Phone:

1-800-REGENIUM

Mailing Address:

123 Medical Center Drive, Suite 100
Privacy Officer
123 Medical Center Drive, Suite 100
City, State 12345
United States

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

U.S. Department of Health and Human Services

Office for Civil Rights

Website: www.hhs.gov/ocr/privacy

Phone: 1-877-696-6775

Important: You will not be penalized or retaliated against for filing a complaint.

Document Version: 2.0
Effective Date: January 1, 2025
Last Reviewed: January 1, 2025

Β© 2026 Regenium Medical Center. All Rights Reserved.
This is a legally binding document. Please read it carefully.

πŸ”’ Legal

Privacy Policy

Your privacy and security are our priorities

βœ“ HIPAA Compliant
βœ“ CCPA Compliant

Last Updated: January 1, 2025

πŸ“‘ Table of Contents

This Privacy Policy explains how Regenium Medical Center collects, uses, and protects your personal health information in compliance with HIPAA, CCPA, and all applicable US privacy laws.

Please read this policy carefully. By using our services, you consent to the collection and use of information as described herein.

⚠️

For detailed information, please visit our full Privacy Policy on our desktop website or contact our Privacy Officer at privacy@regenium.com

Quick Summary

  • We collect health information to provide medical care
  • Your data is protected by HIPAA and other privacy laws
  • You have rights to access, correct, and delete your information
  • We use industry-standard security measures
  • We do not sell your personal health information
  • You can contact us anytime with privacy questions

Key Topics

Β© 2026 Regenium Medical Center
All Rights Reserved

πŸ”’ Legal

Privacy Policy

Your privacy and security are our priorities

βœ“ HIPAA Compliant
βœ“ CCPA Compliant

Last Updated: January 1, 2025

πŸ“‘ Table of Contents

This Privacy Policy explains how Regenium Medical Center collects, uses, and protects your personal health information in compliance with HIPAA, CCPA, and all applicable US privacy laws.

Please read this policy carefully. By using our services, you consent to the collection and use of information as described herein.

⚠️

For detailed information, please visit our full Privacy Policy on our desktop website or contact our Privacy Officer at privacy@regenium.com

Quick Summary

  • We collect health information to provide medical care
  • Your data is protected by HIPAA and other privacy laws
  • You have rights to access, correct, and delete your information
  • We use industry-standard security measures
  • We do not sell your personal health information
  • You can contact us anytime with privacy questions

Key Topics

Β© 2026 Regenium Medical Center
All Rights Reserved

Regenium

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Regenium

Advanced regenerative medicine.

Β© 2026 Regenium. All rights reserved.

LanguageUS
βœ“ COFEPRIS Certified
βœ“ ISO Certified
Regenium

Advanced regenerative medicine.

Treatments

MSC Stem CellsMUSE Cells (Premium)NK Cell TherapyExosomes

Information

Travel InfoAbout UsPrivacy Policy

Get in Touch

Ready to start your treatment?

Β© 2026 Regenium. All rights reserved.

LanguageUS
βœ“ COFEPRIS Certified
βœ“ ISO Certified