Privacy Policy & Terms of Service
Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your personal health information in compliance with HIPAA and all applicable US privacy laws.
π Table of Contents
πInformation We Collect
We collect various types of information to provide you with the best medical care and user experience. This information is collected in compliance with HIPAA, CCPA, and other applicable privacy laws.
Personal Health Information (PHI)
As a healthcare provider, we collect Protected Health Information as defined by HIPAA regulations:
- Medical history and current health conditions
- Laboratory test results and diagnostic information
- Treatment plans and prescriptions
- Insurance information and billing records
- Clinical notes from healthcare providers
- Medical images and diagnostic scans
Personal Identification Information
- Full name, date of birth, and gender
- Contact information (address, phone, email)
- Government-issued identification numbers
- Emergency contact information
- Payment information and financial data
Technical Information
- IP address and device identifiers
- Browser type and operating system
- Usage data and website interactions
- Cookies and tracking technologies
- Geolocation data (with consent)
πHow We Use Your Information
Treatment and Healthcare Operations
We use your information primarily for providing medical care and related operations:
- Providing diagnosis, treatment, and medical care
- Coordinating care between healthcare providers
- Maintaining accurate medical records
- Quality improvement and patient safety initiatives
- Training medical staff and students
- Conducting medical research (with appropriate consent)
Payment and Billing
- Processing insurance claims and verifying coverage
- Billing for services rendered
- Collections activities
- Responding to payment and coverage inquiries
Communication and Marketing
- Appointment reminders and follow-up care
- Treatment updates and test results
- Health education and wellness information
- Marketing communications (with opt-out option)
- Satisfaction surveys and feedback requests
Legal Compliance
- Complying with federal and state healthcare laws
- Responding to lawful requests from authorities
- Protecting against fraud and abuse
- Reporting to public health agencies when required
π₯HIPAA Compliance
IMPORTANT: As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), we are legally required to maintain the privacy and security of your Protected Health Information (PHI).
Your Rights Under HIPAA
You have the following rights regarding your health information:
- Right to Access: Request copies of your medical records
- Right to Amendment: Request corrections to your records
- Right to Accounting: Request a list of disclosures
- Right to Restriction: Request limits on uses of your PHI
- Right to Confidential Communications: Request alternative contact methods
- Right to a Paper Copy: Receive a paper copy of this notice
- Right to File a Complaint: File complaints about privacy violations
When We Can Share Your Information Without Consent
HIPAA permits us to share your information without your authorization for:
- Treatment, payment, and healthcare operations
- Public health and safety purposes
- Law enforcement and legal proceedings
- Workers' compensation claims
- Medical research (with IRB approval)
- Organ and tissue donation
- Reporting abuse, neglect, or domestic violence
Business Associates
We work with Business Associates (third parties who perform services for us) who may have access to your PHI. These entities are contractually required to:
- Maintain the same privacy standards
- Use appropriate safeguards
- Report any breaches immediately
- Return or destroy PHI when services end
βοΈYour Privacy Rights
California Residents (CCPA Rights)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request details about personal information collected
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of sale of personal information (we do not sell PHI)
- Right to Non-Discrimination: Not be discriminated against for exercising rights
- Right to Correct: Request correction of inaccurate information
- Right to Limit: Limit use of sensitive personal information
Other State Privacy Rights
Residents of other states may have additional rights under state privacy laws including:
- Virginia Consumer Data Protection Act (VCDPA)
- Colorado Privacy Act (CPA)
- Connecticut Data Privacy Act (CTDPA)
- Utah Consumer Privacy Act (UCPA)
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@regenium.com
Phone: 1-800-REGENIUM
Mail: 123 Medical Center Drive, Suite 100
We will respond to verified requests within 45 days as required by law.
πͺCookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience and analyze website usage.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Performance Cookies: Analyze how you use our site
- Functional Cookies: Remember your preferences
- Targeting Cookies: Deliver relevant advertisements
Managing Cookie Preferences
You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.
Do Not Track (DNT)
Our website currently does not respond to Do Not Track signals as there is no established industry standard for compliance.
πThird-Party Services
We may share information with third-party service providers who assist in our operations:
- Electronic Health Record (EHR) systems
- Medical billing and insurance verification
- Laboratory and diagnostic services
- Appointment scheduling platforms
- Cloud storage and data hosting
- Payment processors
- Marketing and analytics services
All third-party providers sign Business Associate Agreements (BAAs) committing to HIPAA compliance and appropriate data security measures.
πData Security Measures
We implement comprehensive security measures to protect your information:
Technical Safeguards
- 256-bit SSL/TLS encryption for data transmission
- AES-256 encryption for data at rest
- Multi-factor authentication (MFA)
- Regular security audits and penetration testing
- Intrusion detection and prevention systems
- Automatic logout after inactivity
Administrative Safeguards
- Comprehensive staff training on privacy and security
- Background checks for all personnel
- Role-based access controls
- Incident response and breach notification procedures
- Regular risk assessments
Physical Safeguards
- Secure facility access with badge systems
- Video surveillance in sensitive areas
- Locked server rooms with climate control
- Secure disposal of physical records
Breach Notification
In the unlikely event of a data breach affecting your PHI, we will:
- Notify affected individuals within 60 days
- Notify the Secretary of HHS if 500+ individuals affected
- Notify prominent media outlets if breach affects 500+ residents in a state
- Provide information about the breach and steps taken
- Offer credit monitoring services if applicable
πΆChildren's Privacy (COPPA Compliance)
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
Treating Minor Patients
When treating patients under 18, we require:
- Parental or legal guardian consent for treatment
- Parental access to medical records (subject to state laws)
- Special protections for sensitive services (reproductive health, mental health, substance abuse)
Teen Privacy Rights
Some states grant teenagers privacy rights for certain healthcare services. We comply with all applicable state laws regarding adolescent consent and confidentiality.
πInternational Data Transfers
While we primarily operate in the United States, some of our service providers may process data internationally.
Data Storage Location
Your PHI is primarily stored on servers located within the United States. Any international transfers comply with:
- HIPAA requirements for international data transfers
- Standard Contractual Clauses (SCCs)
- Appropriate safeguards and security measures
International Patient Privacy
For international patients, we provide the same level of privacy protection as US patients, while also complying with applicable laws in your jurisdiction where possible.
πChanges to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
How We Notify You
- Post the updated policy on our website with the effective date
- Email notifications to registered users for material changes
- Notice in our facility for 60 days
- Make previous versions available upon request
Your Continued Use
Continued use of our services after policy updates constitutes acceptance of the new terms. However, we will obtain your consent for material changes affecting PHI as required by HIPAA.
π§Contact Our Privacy Team
For questions, concerns, or to exercise your privacy rights:
Privacy Officer Contact Information
Email:
privacy@regenium.com
Phone:
1-800-REGENIUM
Mailing Address:
123 Medical Center Drive, Suite 100
Privacy Officer
123 Medical Center Drive, Suite 100
City, State 12345
United States
Filing a Complaint
If you believe your privacy rights have been violated, you may file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
Website: www.hhs.gov/ocr/privacy
Phone: 1-877-696-6775
Important: You will not be penalized or retaliated against for filing a complaint.
Document Version: 2.0
Effective Date: January 1, 2025
Last Reviewed: January 1, 2025
Β© 2026 Regenium Medical Center. All Rights Reserved.
This is a legally binding document. Please read it carefully.
Privacy Policy
Your privacy and security are our priorities
Last Updated: January 1, 2025
π Table of Contents
This Privacy Policy explains how Regenium Medical Center collects, uses, and protects your personal health information in compliance with HIPAA, CCPA, and all applicable US privacy laws.
Please read this policy carefully. By using our services, you consent to the collection and use of information as described herein.
For detailed information, please visit our full Privacy Policy on our desktop website or contact our Privacy Officer at privacy@regenium.com
Quick Summary
- We collect health information to provide medical care
- Your data is protected by HIPAA and other privacy laws
- You have rights to access, correct, and delete your information
- We use industry-standard security measures
- We do not sell your personal health information
- You can contact us anytime with privacy questions
Key Topics
Β© 2026 Regenium Medical Center
All Rights Reserved
Privacy Policy
Your privacy and security are our priorities
Last Updated: January 1, 2025
π Table of Contents
This Privacy Policy explains how Regenium Medical Center collects, uses, and protects your personal health information in compliance with HIPAA, CCPA, and all applicable US privacy laws.
Please read this policy carefully. By using our services, you consent to the collection and use of information as described herein.
For detailed information, please visit our full Privacy Policy on our desktop website or contact our Privacy Officer at privacy@regenium.com
Quick Summary
- We collect health information to provide medical care
- Your data is protected by HIPAA and other privacy laws
- You have rights to access, correct, and delete your information
- We use industry-standard security measures
- We do not sell your personal health information
- You can contact us anytime with privacy questions
Key Topics
Β© 2026 Regenium Medical Center
All Rights Reserved
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Β© 2026 Regenium. All rights reserved.
Advanced regenerative medicine.
Β© 2026 Regenium. All rights reserved.
Advanced regenerative medicine.
Treatments
Information
Get in Touch
Ready to start your treatment?
Β© 2026 Regenium. All rights reserved.